NATIONAL GUIDANCE 31ST DECEMBER 2021
We are following the latest government advice for all our operations are currently closed for Dine In, however we are still able to offer Takeaway Collection and also Delivery through our partners* Deliveroo, UberEats and JustEat.
SCOTTISH GUIDANCE 16.01.2021
In accordance with government guidelines, guests are not currently permitted to enter our Restaurants in Scotland for any reason.
We will continue to operate for Takeaway Collection as usual, allowing guests to Order and Collect their Takeaway from the front door of our premises - whilst adhering to stringent hygiene and distancing practices.
Our number one priority is making sure that you, and our teams are as safe as possible - so we've had to change a few things and we continue to do so in line with the latest government guidelines. This includes asking that you wear a face covering when you arrive at the Hut and any time you're out of your seat.
Scroll down to see what's different at your Hut.
If you want to check if your local Hut is open simply click below.
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Take a look below to find out more, or see the findings of our risk assessment here.
No self service for now - we're working really hard to bring this back as soon as we can!
We're cleaning more often - especially around the things people touch a lot.
For your safety we've reduced some of our toilet facilities - please bear with us.
Order on your phone at ordernow.pizza and then relax at your table. We'll bring everything to you.
Please socially distance. Where we can't do this, we've done everything practical to manage the transmission. We temperature check our teams every shift, and if we have to get closer to you we'll check you're comfortable.
We've gone cashless.
For the health and safety of our guests and team members we are operating a Track and Trace system in all of our Huts.
From Thursday 24th Sept 2020 all our Huts in England and Wales will be operating NHS Test and Trace, as per Government legislation. This means that guests will be asked to provide their name and contact details via the NHS COVID-19 mobile phone app. Full information on NHS Test and Trace can be found here. You’ll be asked to provide your name, contact details and the date and time of your arrival. In the unlikely event there is a cluster of coronavirus cases linked to the Hut, the NHS may ask the Hut for details of those individuals who were present. If you were at the Hut at the same time as someone who tested positive for coronavirus, the NHS will get in touch.
In accordance with Welsh regulations, all Huts in Wales now have increased regulations around Test, Trace and Protect. Whereby all guests (aged 16 and over) will be asked to provide their details via the NHS App. Every individual of age will then be asked to show their server their App verification, which the server is required to check to ensure that the key details given are correct i.e. time, date, location. Diners without a Smart Phone will be able to give their details for manual entry on to our in-Hut systems; servers will be required to check the guest name against a driving license, debit/credit card or similar. Unfortunately diners who do not wish to give their details will not be able to dine with us.
Guests in our Scottish Huts or those who are unable to access or use the NHS Test and Trace app, are able to use our existing Hut Track and Trace process available through our Mobile Ordering system or directly at the till system (for those who are unable to use the other options available). The Tracing systems we have in place are designed to help identify and notify people who may have been exposed to the COVID-19 virus. Unfortunately those guests who are unable or unwilling to take part in one of our Track and Trace systems will sadly not be able to dine at our restaurants.
Our maximum dining party size allowed varies by location in accordance with government regulation.
We are currently not taking online bookings for dining parties that are more than 6 people. If you would like to make a booking for over 6 people (and have checked with the government guidance in your area, that you are able to) then please call the Hut to organise your visit.
Due to increased government measures in place in Blackburn, our Mayson Street Hut is currently only able to seat guests from the same household who have made reservations in advance of attending the Hut.
* Delivery partners Just Eat, Deliveroo and Uber Eats are available at selected Huts; please visit individual Hut pages for details
Please note all our restaurants will be taking reasonable steps to ensure that they are fully vacated by the public, by the specfied time setup by the government. This means that last order times for Dine In and Takeout may have been brought forward considerably. For more information please contact your local Hut.
Privacy Notice: Our Restaurants have a lawful basis to process your information. Contacting people who might have been exposed to coronavirus is an important step in stopping the spread. Your information will be held securely, controlled by the Restaurant premises you were in and will be destroyed after 21 days. Your information will only be used if requested by the NHS for contact tracing purposes. You have the right to have your data erased or corrected. Please refer to the government website for more information.
07 / 05 / 2020