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HUT NEWS

Latest Changes in the Hut!

05 / 04 / 2021

REOPENING

In line with the latest government guidelines, all of our restaurants are now open for Dine In (can we get a "whoop-whoop"?!). Rest assured, your safety remains our top priority and we continue to have a number of stringent hygiene and cleaning measures in place across all of our Huts.

What’s more, all of our Huts across Scotland, England and Wales are once again offering our self-serve favourites such as the Buffet, Salad Bar, Ice Cream Factory and our self-serve Drinks Machine.

Please be aware that until all restrictions are lifted, some areas may be subject to increased restrictions on face coverings and track and trace compliance; for area specific guidance please see below or give your local Hut a ring before visiting.

We’d like to thank all our loyal guests for your continued support and look forward to seeing you in Hut again really soon!!!   

STOCK

Some of our Huts are experiencing temporary stock delays on a small number of our products. This is due to the knock-on effects from our suppliers who have unfortunately been impacted by the lorry driver shortage in the UK. We are working hard to get this resolved as quickly as we can and rest assured you can still order the vast majority of your usual Pizza Hut favourites from our menu!                                                    

BOOKING

We are taking online table bookings for up to 10 people across all our Huts in Scotland, England and Wales. For bigger bookings which comply with government guidelines, please call the Hut to book

Book a Table 

COLLECTION & DELIVERY

You can order Takeaway for collection and at most Huts delivery through our Partners* Deliveroo, Just Eat and Uber Eats. 

  

YOUR SAFETY

We’re following official government guidance on how best to protect our guests and team members and continue to have increased measures in place to ensure we can operate as safely as possible.

In addition to operating cashless restaurants, we continue to have enhanced cleaning measures in place across all of our restaurants, and require our team members to wash their hands at regular intervals. We also have a number of hand sanitisation stations at each of our Huts.

Wherever possible, we are giving guests the option to minimalise contact with others. Our Mobile Ordering solution in particular, enables guests to view our menu and order on their smartphones; guests who wish to order from our team members can still do so through our single-use menus.

In line with government advice, in Scotland and Wales guests are asked to wear a face covering any time they are out of their seats in our restaurants. In England, guests and team members alike are free to choose whether they wear a face covering or not in our restaurants.

 

 Scroll down to see what's different at your Hut.

 

 

WHAT'S CHANGED? 

Take a look below to find out more, or see the findings of our risk assessment here.

 

No self service  in Scotland and Wales for now - we'll bring it back as soon as we are allowed to do so.

We're cleaning more often - especially around the things people touch a lot.

For your safety we've reduced some of our toilet facilities - please bear with us.

Order on your phone at ordernow.pizza and then relax at your table. We'll bring everything to you.

Where possible please socially distance. 

We've gone cashless.

In accordance with government regulation in Scotland all our team members and guests (who are not seated) must wear face coverings. This includes guests who are waiting for Takeout Collection inside our Restaurants. Excluding vulnerable groups/individuals who have been granted exemption.

In England, guests and team members alike are free to choose whether they wear a face covering or not in our restaurants.

 

TRACK AND TRACE

For the health and safety of our guests and team members we are operating a Track and Trace system in all of our Huts.

 

ENGLAND

Our Huts in England operate the NHS Test and Trace, as per Government legislation. This means that guests will have the option to provide their name and contact details via the NHS COVID-19 mobile phone app. Full information on NHS Test and Trace can be found here

 

WALES

In accordance with Welsh regulations, in all Huts in Wales - all guests (aged 16 and over) will be asked to provide their details to a server who will input these on to our in-Hut system via a hand held laptop. The server is required to check the guest identification against a driving license, debit/credit card or similar to ensure that the key details given are correct. Unfortunately guests who do not wish to give their details will not be able to dine with us. All Welsh Huts will also display a NHS App QR Code should guests wish to enter details on this application as well.

 

SCOTLAND

Guests in our Scottish Huts or those who are unable to access or use the NHS Test and Trace app, are able to use our existing Hut Track and Trace process available through our Mobile Ordering system or directly at the till system (for those who are unable to use the other options available). The Tracing systems we have in place are designed to help identify and notify people who may have been exposed to the COVID-19 virus. Unfortunately those guests who are unable or unwilling to take part in one of our Track and Trace systems will sadly not be able to dine at our restaurants.

 

 

 

TERMS AND CONDITIONS 

Delivery partners Just Eat, Deliveroo and Uber Eats are available at selected Huts; please visit individual Hut pages for details

Please note all our restaurants will be taking reasonable steps to ensure that they are fully vacated by the public, by the specfied time setup by the government. This means that last order times for Dine In and Takeout may have been brought forward considerably. For more information please contact your local Hut.

Privacy Notice: Our Restaurants have a lawful basis to process your information. Contacting people who might have been exposed to coronavirus is an important step in stopping the spread.  Your information will be held securely, controlled by the Restaurant premises you were in and will be destroyed after 21 days. Your information will only be used if requested by the NHS for contact tracing purposes. You have the right to have your data erased or corrected. Please refer to the government website for more information.

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